Water Damage Restoration Process – Phoenix AZ

Water Damage Restoration in Phoenix, AZ

Water in the home is never something a property owner wants to encounter. But it happens. And when it happens, it may not just mean water-logged contents and water damage, but health issues and mold growth as well. Thankfully, Patterson Restoration, LLC’s flood restoration professionals are trained to restore water damaged property to pre-loss conditions quickly and effectively.

Here’s a look at the restoration process from beginning to end:

    1. Response: Response time is key when you’re dealing with water damage. Hence, you want to contact a water restoration company as soon as possible. Here are 3 reasons why:
      • Mold growth can begin in 24-48 hours.
      • The longer water is in the home, the harder it gets to salvage certain items.
      • Standing water becomes a health hazard if it becomes contaminated.


  1. On-Site: Once we arrive, we’ll begin a thorough evaluation into the scope of damage and what needed to restore it.
    • The affected area will be inspected for safety hazards. For instance, in certain properties, materials will be tested for asbestos and/or lead-based paint.
    • Visual inspection of the damage to determine what Category of water is on hand to know what restorative measures will be best.
    • Our skilled water damage restorers will analyze the full scope of the water damage using moisture meters and thermal imaging cameras to assess floors and other structural materials.
  2. Water Extraction and Flood Water Removal:

    After evaluating the scope of damage, it’s time to get to work. Our crew will pack out and secure any contents that are impacted by the water to attempt to salvage and dry separately. Then, water extraction (or water removal) will start to remove water from the flooring materials affected. Depending on the scope of loss, anything from a light extraction wand to a submersible water pump may be necessary for this step.

  3. Structural preparation:

    This step varies based on the category of water. According to the IICRC S500 Standard for Water Damage Restoration, there are three categories of water. Category 1 water is clean water. Category 2 water is described as water that may have some contaminants andCategory 3 water is water that contains bacteria contaminants, sewage and is a health risk.

    • With Category 1 water, the carpet and flooring can be dried in place, however with Category 2 and 3 water, porous items need to be removed and disposed of, semi-porous items are considered on a per-item basis and only non-porous items can be cleaned and sanitized. Actual flood water from rising rivers, streams, oceans or heavy rains that travel over the ground surface into the property is also a category 3.
  4. Structural Drying in Phoenix, AZ:

    The next thing a flood restorer will do is set up drying equipment to fully dry the affected area(s). Some common drying tools include:

    • Air movers: They come in two main styles – axial and centrifugal.
    • Dehumidifiers: The “dehus” help take the moisture out of the air, which is distributed by the air movers.
    • Wood floor and wall cavity drying equipment: Today’s equipment can pump high-pressure air or vacuum the air from walls and cavities to speed drying. Air movers can also be incorporated to blow air into walls.
    • Heat drying equipment: Heat drying units may also be deployed in the area to speed up the drying.
  5. Monitoring a Phoenix Water Damage Restoration Project:

    Drying equipment will likely run for several (2-4 in most cases) days. Each day, flood restorers will return to the home to properly monitor and validate drying using moisture meters and other specialized tools. In fact, today’s technology is so advanced that remote monitoring is now available so restorers can keep an eye on progress while they’re not there. Monitoring ensures the structure is drying properly and also allows any adjustments to be made with the equipment.

  6. Documentation:

    You can’t underestimate the importance of documentation when it comes to water damage restoration.

    • Moisture readings can be analyzed to track and validate drying progress.
    • Documentation also helps verify drying success to the insurance adjuster and homeowner.
  7. Reconstruction:

    If it was Category 2 or Category 3 water in the home, it’s likely that reconstruction or structural water damage repair will need to commence. Here are some examples of what may need to be done:

    • Carpet and pad replacement
    • Drywall repair
    • Drywall replacement
    • Hardwood floor repair

Call our Company and we send out our Water Damage Repair Professionals immediately

So while you never want to discover water damage in your home, with today’s technology that our company uses, your water damage will be restored to a pre-loss condition in a matter of days.