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Steps following a sudden water damage occurrence

What to do when you have a sudden water damage occurrence

When faced with a sudden water damage situation, first try to stay calm… then, CALL US. Second, and at all cost, avoid any potential safety hazards (e.g. shock/electrocution and potential overhead collapse situations). Third, call us for a free water damage inspection. Once on site, we’ll provide a detailed estimate to repair your damage.

What do you do until help arrives? If there’re ZERO safety hazards, it’s best to secure furniture (e.g. foil tabs or wood/foam blocks under footings) as well as important paper items that are wet (e.g. separate carefully and lay out or freeze quickly). Fast action is crucial and may save you thousands of dollars in unnecessary repairs. Our professional water damage experts are ready 24 hours a day and all year round. By calling Patterson Restoration, you’ll always have access to help when you need it. So please don’t hesitate to call.

What’s the best way to clean up standing water?

The best way to clean up standing water depends on what your cleaning it off of. For example, if you need to remove a lot of water from carpet, you’ll need a high powered wet-vac system and weighted extraction tools. If you need to extract water off tile or concrete (depending on the amount) a mop and bucket might do the trick.

If it’s a large amount of water, you need an industrial wet-vac or special truck-mounted water extraction equipment. Smaller areas may require just a few towels. Because each situation is different, it’s best to know what you’re doing and to have the right equipment for any task. That’s why calling our company is a good idea. We’ll have all that’s needed to assist you with any structural water damage situation.

After water extraction, what more is needed?

After addressing safety hazards, securing contents, and extracting water, the job isn’t done just yet. Actually, the restoration process has just begun. Because properties have a multitude of very porous materials, its crucial to identify exactly what was impacted. Drywall is one example of a material that soaks water up quickly. Baseboards, insulation, particleboard (cabinet panels, sub-flooring, etc.), and even tile wick up moisture quickly. We have moisture meters and water detection equipment (e.g. thermal imaging cameras) which locate hidden pockets of moisture.

Cleaning up water damage on your own.

Every water damage situation is different. The amount of saturation, the materials impacted, the category of water (e.g. 1, 2, or 3), how long the materials have been wet, the cost to dry vs. replacement, and many other factors must be considered before attempting to restore it yourself.

Without proper drying equipment, training, and knowledge, drying a home can be quite difficult. Do it yourself drying is typically for very small areas affected by a clean water source and where no high end finishes were affected. It’s highly recommended to contact a professional when dealing with sewage water, flood water, mold, wood flooring, wet cabinets, wet ceilings, entire walls that are wet, or flooded duct-work.

Should I file a claim for water damage restoration services?

Filing a claim can be both a good thing and a bad thing. It can be a good thing when it’s actually needed. It can be a bad thing if it was filed for something small or gets denied due to lack of coverage. Before filing a water damage claim you should discuss the situation with your insurance agent. They’ll be best qualified to help you make this decision. Some factors that can weigh on the decision are the amount of damage sustained, the category of water damage, when the water damage occurred, where the damage came from (the source of the leak), is visual mold present in the areas affected, the cost of repair vs. your deductible amount, and what a claim will do to your premium just to name a few.

Should a claim be your best option, a good water damage restoration company can guide you through the process. We are that company. We’ll be in contact with your adjuster from start to finish. In most cases we’ll bill your insurance direct using specific insurance billing software for the services we provide.

Water Damage Removal, Restoration, Extraction, Cleanup and Repair

Water Damage Repair Services in Gilbert Arizona

Patterson Restoration, LLC is a top water damage repair company serving the Gilbert community. Our team is standing by ready to aid you with your repairs 24 hours a day; 365 days a year. Responding to water damage quickly is imperative to prevent further structural damage and mold growth from occurring. Furthermore, the sooner a professional is on site to mitigate the loss, the lower the cost will be to repair the structure and any contents damaged by the leak.

Why is Water Damage Common in Gilbert, AZ


Water Damage Repair in Gilbert is as common as any other city in Arizona. It’s safe to assume that most properties in Gilbert have some sort of plumbing running through it. This being the case, and because malfunctions in plumbing are inevitable, each property with plumbing has the potential for a water damage issue to occur. So, what does one do when face to face with a water damage situation? Well, unless you are an water damage restoration expert, our suggestion would be to call our company to assist. The sooner you call, the faster your damage gets repaired!

Helping Gilbert Residents Clean Up The Mess

Cleaning up water damage is an overwhelming task without the right “know how” and equipment. This is precisely why a we are here to bear the burden for you. Our company has certified water damage repair professionals ready to help you at a moments notice. We’re operate just like the Gilbert Fire Department does. When we’re not cleaning up water damage, we’re cleaning our drying equipment, maintaining our service vehicles, and training to ensure we stay current on the latest procedures, standards, and regulations in our industry.

A fast response is the key to mitigating the spread of further damage. Water damage repair companies arrive on site, anywhere in Gilbert, in 60 minutes or less (most cases). Once on the scene, a safety inspection takes place to make sure no immediate dangers are present. We then begin securing contents. Securing contents after the safety inspection prevents further damage from setting in until the water extraction starts.

A proper and thorough extraction can dramatically improve the drying process, as well as prevent unnecessary flooring replacement due to water being allowed to dwell longer than it should. It only takes a short moment for full saturation to set in to structural materials. Our technicians have special moisture detection equipment (such as thermal image cameras) that find and measure the level of saturation in each affected area.

The Structural Drying Process of a Gilbert Property

A typical water damage dry-out take between 2-4 days to return the affected materials to a normal moisture content (dry standard). To meet the dry standard, the water damage repair company will first test and record what that standard is. This happens by measuring the same material in an unaffected area. The dry standard then becomes your target reading. There are many different approaches to drying wet structural materials, most of which will use four basic principles of drying. The four main principles are:

  1. A thorough extraction
  2. Proper air-movement
  3. Adequate dehumidification
  4. Proper temperature control

Our IICRC Certified water restoration professionals understand these drying principles and know how to apply them to any real life situation. There is no margin for error when it comes to water damage repair services. Water Damage Repair Phoenix - Service Experts, LLCComplete drying of your affected property, in the least amount of time (less than 5 days), is a must to prevent mold and bacteria from thriving. Because mold is a natural part of the environment in Gilbert, it only takes up to 24 hours for mold to germinate and within 48-72 hours mold can begin to colonize. Scary right!? Don’t let this happen to you. Even the smallest amount of water damage can cause mold to grow. Water is one of the main things mold needs to grow so it should be the main thing to control to prevent it.

24 Hour Water Extraction and Cleanup Services in Gilbert, AZ

Our 24 hour water cleanup service for Gilbert property owners are a phone call away. Because water damage can strike at any time, our certified water removal technicians are available 24 hours a day; 365 days a year. Patterson Restoration, LLC is always on standby ready to help you no matter the nature of the project. Round the clock restoration service is available anywhere in Gilbert. We understand the urgency water leaks create inside a home or business and know that having water damage repair crews at your door in 60 minutes or less is crucial to saving you money and your valuable belongings.