Steps following a sudden water damage occurrence

What to do when you have a sudden water damage occurrence

When faced with a sudden water damage situation, first try to stay calm… then, CALL US. Second, and at all cost, avoid any potential safety hazards (e.g. shock/electrocution and potential overhead collapse situations). Third, call us for a free water damage inspection. Once on site, we’ll provide a detailed estimate to repair your damage.

What do you do until help arrives? If there’re ZERO safety hazards, it’s best to secure furniture (e.g. foil tabs or wood/foam blocks under footings) as well as important paper items that are wet (e.g. separate carefully and lay out or freeze quickly). Fast action is crucial and may save you thousands of dollars in unnecessary repairs. Our professional water damage experts are ready 24 hours a day and all year round. By calling Patterson Restoration, you’ll always have access to help when you need it. So please don’t hesitate to call.

What’s the best way to clean up standing water?

The best way to clean up standing water depends on what your cleaning it off of. For example, if you need to remove a lot of water from carpet, you’ll need a high powered wet-vac system and weighted extraction tools. If you need to extract water off tile or concrete (depending on the amount) a mop and bucket might do the trick.

If it’s a large amount of water, you need an industrial wet-vac or special truck-mounted water extraction equipment. Smaller areas may require just a few towels. Because each situation is different, it’s best to know what you’re doing and to have the right equipment for any task. That’s why calling our company is a good idea. We’ll have all that’s needed to assist you with any structural water damage situation.

After water extraction, what more is needed?

After addressing safety hazards, securing contents, and extracting water, the job isn’t done just yet. Actually, the restoration process has just begun. Because properties have a multitude of very porous materials, its crucial to identify exactly what was impacted. Drywall is one example of a material that soaks water up quickly. Baseboards, insulation, particleboard (cabinet panels, sub-flooring, etc.), and even tile wick up moisture quickly. We have moisture meters and water detection equipment (e.g. thermal imaging cameras) which locate hidden pockets of moisture.

Cleaning up water damage on your own.

Every water damage situation is different. The amount of saturation, the materials impacted, the category of water (e.g. 1, 2, or 3), how long the materials have been wet, the cost to dry vs. replacement, and many other factors must be considered before attempting to restore it yourself.

Without proper drying equipment, training, and knowledge, drying a home can be quite difficult. Do it yourself drying is typically for very small areas affected by a clean water source and where no high end finishes were affected. It’s highly recommended to contact a professional when dealing with sewage water, flood water, mold, wood flooring, wet cabinets, wet ceilings, entire walls that are wet, or flooded duct-work.

Should I file a claim for water damage restoration services?

Filing a claim can be both a good thing and a bad thing. It can be a good thing when it’s actually needed. It can be a bad thing if it was filed for something small or gets denied due to lack of coverage. Before filing a water damage claim you should discuss the situation with your insurance agent. They’ll be best qualified to help you make this decision. Some factors that can weigh on the decision are the amount of damage sustained, the category of water damage, when the water damage occurred, where the damage came from (the source of the leak), is visual mold present in the areas affected, the cost of repair vs. your deductible amount, and what a claim will do to your premium just to name a few.

Should a claim be your best option, a good water damage restoration company can guide you through the process. We are that company. We’ll be in contact with your adjuster from start to finish. In most cases we’ll bill your insurance direct using specific insurance billing software for the services we provide.

Chandler, AZ – Water Damage Restoration Services and Tips

Water Damage Restoration Chandler, AZ

When water damage threatens your Chandler home or business, fast action is so important. Water damage is a progressive problem that will continue to cause damage until it has been mitigated properly. There is so much more to cleaning up the water damage than one may think. The process of repairing a property damaged by flooding or a leaking pipe often requires the attention of a professional restoration company. Excess moisture inside a structure can create many problems. The most common problem that stems from water damage inside a home (when not repaired correctly) is mold growth. Mold, although a natural part of the environment, can be a health hazard under the right conditions. This is why it’s important to take care of leaks (large or small) quickly and properly. The best mold prevention is proper and consistent moisture control.Water Damage Repair in Chandler, AZ

It takes the expertise and resources of a professional water damage professional to make sure you will not be dealing with a future water damage related issue, such as dangerous mold growth. When you call out one of our certified 24 hour water restoration crews, you can be sure you are dealing with some of the best water damage restoration experts Chandler has to offer. Because minutes matter when dealing with leaks, immediate response is crucial to the restoration process. In most cases, a crew of flood restoration experts will be at your door within 60 minutes of your initial call. If you have a water cleanup emergency, don’t wait to call for help.

Water Removal Services in Chandler, AZ

Water is the one of the most common causes of property damage in Chandler and the United States. Usually, you’ll find that most water damage is the result of internal plumbing failures and appliance malfunctions. No matter the cause, you can count on the featured water removal companies to have you covered. Water damage is invasive and saturation can happen quickly. Timely water removal is crucial in helping to prevent the water from spreading which will reduce property loss. Each one of these featured water removal contractors have the skills and resources to quickly extract and remove all standing water and get the structural drying done quickly.

Patterson Restoration experienced water removal technicians know where to look for hidden pockets of moisture that could result in long term damage. Whether you have a foot of water in a basement or a saturated carpet due to a leaking pipe, these water removal professionals can help.

Yes, removing the water is important. However, it’s equally important to know that if the remaining moisture is not dealt with correctly musty smells, mold, and bacteria are just a few of the other problems you’ll face.

Water Damage Can Strike at Any Moment

Water damage can happen at any time and to anyone, and when it does, it can leave you in a state of shock. Whether the damage is due to flood waters, a torrential down pour, a burst water supply line, or an overflowing sink it’s important to get help with the cleanup immediately. When water meets property, the result can be catastrophic.

No matter where in Chandler your property is located, our 24 hour water cleanup technicians can repair whatever damage you have. When the unexpected happens and you find need 24 hour water removal and restoration services, don’t entrust your home or office to just any restoration company. Patterson Restoration LLC is among the best in Chandler. Rain or shine, holiday or weekend, one o’clock in the afternoon or two in the morning, reliable 24 hour repair services are a phone call away.

We knows which items can be treated and saved, and which are beyond salvage. By identifying which category an item falls into, we’ll be able to advise you if other specialized equipment is needed. For homes in which large amounts of materials must be removed, for example, a large crew and/or heavy equipment, could be brought in to help expedite the cleaning process.

Flood Damage From Mother Nature

Though Chandler is mostly known for it’s clear skies and generally warm weather, it is no stranger to Mother Nature and Her unforgiving and unpredictable wrath. Not only is Chandler prone to dust storms; it is also subject to monsoons storms that spawn heavy rains. Subsequently, these monsoons bring major flooding and property damage. Most property owners are not prepared for such an event.

The best way to protect your investment is to be prepared for the worst. Some useful recommendations for flood preparedness can be found at Should the worst happen, and you find yourself needing flood cleanup services, you have come to the right place.

We have the experience and equipment that a flooded property requires to be cleaned up and restored correctly. Cleaning up actual flood water is different than cleaning up water that came from a clean water supply line. There is a specific set of standards and guidelines to follow when dealing with flood water situations.

If flood water is not restored correctly, your structure, and most importantly your health could be compromised. It is our goal here at MyTrustedBiz.Com to ensure we provide you with reputable options to assist you with your restoration needs. If your property has suffered the effects of flood water and you are in need of flood damage restoration services, pick up the phone and call us today.

Simple Ways To Help Protect Your Home From Water Damage

Help Minimize Becoming A Water Damage Victim

Even though Water can cause untold damage and loss for homeowners. Water damage can be caused by circumstances that are beyond your control, but there are some simple things you as a homeowner can do that may help prevent or minimize your chances of becoming a water damage victim.

You may see warning signs of potential water damage that may appear quite insignificant and not in need of immediate attention. These warning signs, such as water stains or a small wet spot under the bathroom sink from a slow leaking pipe may prove to be the tip of the iceberg. By the time you’re able to see any physical signs of water damage, there is likely more to the problem than meets the eye.

In the bathroom also replace and missing, deteriorating, or cracked grout or caulking in or around shower or tubs. Also check under the sink for any sings of water damage or water supply line leaks. Check flooring around the toilet for signs of leaking. Help prevent clogs by using less toilet paper. Be careful if you use chlorine tablets for cleaning, some have been known to corrode internal plastic and rubber parts.

Water Damage From Appliances

Make it a point to regularly check the appliances in your home that require a water line. In the kitchen, check under the sink where the dishwashers hose connects to the water line for any signs of leaking. Check the flooring for any signs of warping or soften materials. Also look for discoloration or signs of water damage to any of the surrounding cabinets.

Check under the kitchen sink for any sign of leaking pipes and replace missing, cracked, or deteriorating grout surrounding the sink. If you have an ice-maker, make sure the water supply and hose connection is secure and free from leaks. Pay mind to any water that may be on the floor. This could be a warning the water line to the ice maker is about to burst.

Flooding From Washing Machines and Water Heaters

Check your washing machine hoses regularly for any signs of leaking or wear and tear. As a part of your routine maintenance, replace rubber hoses every three to five years, when you do, consider replacing the rubber hoses with more durable braided stainless steel. Make sure there is a space of at least three to four inches between the washing machine back and water connection.

Water heaters are one of the major causes of residential water damage. Easy to overlook until there’s a problem, check the water heater for any visual signs of a potential problem. Are there any wet spots, water stains or rust on the bottom of the tank or flooring? If so, it may be time to call a plumber and get it replaced before you have a flood on your hands.

Water heaters should ALWAYS be installed on the lowest level of your home, near a floor drain or inside of a pan that is piped to a floor drain. Check the water line from the appliance back to the wall, looking for any signs of leaking in the line or connection for ALL appliances that have a water supply.

Water Damage From Plumbing Failures

If your Chandler home has a basement, make sure the sump pump is working properly. If you have a battery operated sump pump as a backup, check batteries and make sure it is also in good working condition. Check basement floor and walls for cracks where water can enter and keep stored items and furniture off of the floor.

Make sure everyone in the household knows where the water shutoff valve is and how to close and open it if needed. If you have cause for concern, check for hidden leaks. Turn all faucets and appliances that use water off. Do not flush the toilet for one hour. Then check the water meter reading. If the meter reading has changed or you notice the flow indicator is spinning it could be due to a leaking pipe. Consider turning the water off if you plan to be away from your home for more than a couple days.


Catching water leaks before they cause major damage and mold growth is important. There are water leak detection systems that can help catch and/or prevent water leaks before the cause major damage. You can check what device would fit your needs. Water alarms usually run on batteries and sound an alarm whenever moisture is detected. They are easy to install and inexpensive and should be placed in high risk areas. This type of system is helpful if you’re at home when the alarm goes off. An individual appliance system can be installed on a specific appliance. Water Damage Restoration Equipment

If a leak is detected, it will shut the water supply off to that appliance automatically. Depending on your skills, you may be able to install this kind of system if not, you may need to call a plumber. Or a whole house system may be your choice. These systems have a shut off valve installed on the main water supply. If a leak is detected, this system will shut off the entire water supply. If you’re a seasonal resident or travel and are away from your home for long periods of time this type of system could give you peace of mind. These systems usually require an experienced plumber.